Delivery and shipping

• UK stock items

  Orders placed before 2pm, Monday to Friday (excluding bank holidays), are typically dispatched the same working day. Should an item be out of stock or a delay occur, we will contact you promptly to provide an update on your order and the expected dispatch date.

• UK mainland delivery

  Smaller items are sent via Royal Mail 48 Hour for £5.50. Medium and Larger items are sent via our network of Couriers (Parcelforce, DPD, DHL and Fex Ex) for £8.92.

• Special order items

  Special order items are ordered directly from our supplier. Delivery timescales are estimates and may vary depending on supplier availability. Orders are typically dispatched within 24 hours once they arrive.

• International Duties & Import Fees

  Non-UK Customers (Excluding USA) - Tax will not be charged on your order, however local import duty fees will apply and are the responsibility of the customer upon delivery.
  
  USA Customers - Import duties are calculated and included at checkout, allowing for a smooth and streamlined delivery experience. All applicable import duties are prepaid, helping to ensure there are no unexpected customs charges upon delivery.

• International delivery

  We ship worldwide with all major courier services such as Parcelforce, Fed Ex, UPS, DHL etc. Most international orders arrive within 7 working days from dispatch; timings vary by destination and customs processing.
  
  International customers can use our shipping cost calculator for delivery costs.

• Tracking Information

  Once your order has been dispatched, tracking detail information will be emailed to you. If you provided a mobile number on your order, you will also receive a text from the courier with tracking information. Please ensure your delivery address information is correct before ordering. Additional charges may apply for repeated failed delivery attempts or incorrect delivery details supplied.