Parts despatched promptly and packaged well

Mitch Harvey - 15/9/26

The team at MPS offer exceptional customer service.

They offered pre purchase advice on an exhaust and despatched it immediately.

There was a manufacturing defect with one baffle and Stuart was fantastic in talking the issue through and offering a number of options to resolve.

Cannot recommend this company enough, very happy customer.

Marcus Whalley - 14/9/26

Their site gave me the jitters but gave it a go based on another trustpilot review so i ordered. 

Was dispatched super fast and arrived promptly.

Thank you.

Steven Buckridge - 12/9/26

Just outstanding customer service that you really don't get very often these days.

I ordered an IXIL exhaust for my KTM Duke and got an email from Stuart the following morning explaining that he was waiting on stock coming in from France so it might be a few weeks for delivery (which I was actually expecting anyway).

He suggested a different exhaust that he had in stock, which I wasn't sure about at first. He then sent me over a few different photos etc and I decided to go ahead with the stock item, which was more expensive than what I had ordered. Without asking, he gave me a discount on the exhaust, had it shipped that day and it arrived with me the following day.

The exhaust looks and sounds great so it was an excellent recommendation that I'm delighted with but the thing I really wanted to highlight here, as mentioned above, is just the service from stat to finish - absolutely first class.

Thank you Stuart - hopefully deal with you again in the future.

Mark Robertson - 10/9/26

Delivery very fast and the item was very well packed, so you get what you pay for. 

Would I buy again from this company? Yes I would. I asked a question about stock and they replied very quickly which is not always the case with some companies.

Some people don't seem to know how to run a business but these people do hence 5 Stars.

Thank you.

David Norman - 9/9/26

Great communication from the get go

Did not have the exhaust I ordered but updated me instantly on the stock due date and informed me of other alternatives.

I did go with another item and again instantly was informed of the refund due to me. Item arrived as described so would definitely use motorcycle performance store in the future.

Christopher Locke - 8/9/26

Great product

Great customer service and fast delivery...A+

Rob Webb 3/9/26

Very professional service, fast turnaround also.

Would definitely recommend.

Paul Gordon - 8/9/26

Excellent communication about my purchase

Very swift delivery, thanks

Steven Papworth - 25/8/26

All round good experience

Excellent service, delivery and communication from this firm.

Very pleased with product and would not hesitate in using them again.

Glenn Williams - 25/8/26

Easy to order and quick delivery.

Darren Robson - 24/8/26

Superb service and quick delivery.

WhatsApp’ed with a question on spec for DNA filters and got photos of filters with tape measure showing size and quick reply on shelf stock.

Dispatched same day.

Fantastic shop.

Thank you.

Christofer Beckman - 24/8/26

Very helpful, sent link to the website - paid - simple!!

Mark Hill - 24/8/26

Brilliant customer service.

The item wasn’t available immediately. I was called by the owners.

Situation explained and I was kept informed by phone calls when the item arrived when it was being shipped etc. brilliant customer service.

I will definitely use again.

Robert Purnell - 21/8/26

Really helpful and super fast delivery.

Great product that worked perfect.

Matthew Triggs - 20/8/26

Great service from Motorcycle Performance Store

Paul Fryer
Black & White Bikes - 19/8/26

Great company

Great efficient service, Stuart went over and above!

David Evans - 20/8/26

Brilliant service, can't do enough for you.

Would highly recommend, will be using again in the future

Nick Brain - 13/8/26

Excellent communication

They answered my emails promptly and called me back when they had a missed call from me. Their delivery estimate time was excellent and when there was a problem with DHL they sorted it out immediately.

I will definitely use them again and cannot fault the service I have received

Mark Abrahams - 13/8/26

Great Customer Service

After placing my order there was a delay with delivery. I was contacted immediately and kept in the loop with progress, the delay was only 2 days really.

Customer service is why I buy from companies and MPS are up there with the best, highly recommend them.

Paul Connor - 12/8/26

Excellent! Good delivery

Quality screen, easy fit, works brilliantly and good value too!
Thank you, great company, would thoroughly recommend.

John Hardie - 10/8/26

I ordered a touring screen for my Honda Rebel 500 and it was dispatched very quickly in secure protective packaging.

I would order from this business again for other parts with no hesitation.

Richard Leah - 6/8/26

Excellent service from this company from the outset

Great one to one customer service communication and updates as and when asked throughout process .

Friendly professional and nothing too much trouble or inconvenience for James my personal point of contact - Highly recommend and will continue to purchase from this company without hesitation.

Gary Forsythe - 5/8/26

Very easy to order and communication was good.

Would definitely use them again and recommend them 👍🏻.

Gary Court - 23/7/26