UK Stock Items: Orders for items held in UK stock are normally dispatched within 24 hours.
Supplier Items: Items sourced from suppliers are usually dispatched within 5–10 working days once they arrive with us.
Order Cut-Off: Orders placed before 2PM (Monday to Friday) are typically dispatched the same working day, subject to stock availability.
International Delivery: We ship worldwide. Most international orders arrive within 7 working days from dispatch, though delivery times can vary depending on destination and customs processing.
Courier Responsibility: Once an order has been dispatched, delivery timescales are determined by the courier. Tracking information will be provided where available.
Customer Responsibility: Customers must ensure safe receipt of their order. Additional charges may apply if repeated delivery attempts fail due to no one being available, or if incorrect delivery information has been supplied.