VAT Number: GB351380517
EORI: GB351380517000
EORI Northern Ireland: XI351380517000
1. Conditions of Sale are for all customers.
2. All goods are offered subject to stock availability.
3. Please ensure that the product is suitable for your requirements before completing your order, as it is the customer's responsibility to confirm compatibility pior to purchasing.
4. We reserve the right to cancel or refuse any order where pricing or product information errors are identified. A binding contract is formed only once your order has been dispatched.
5. All products are supplied new and include the full manufacturer’s warranty. Any warranty-related claims will be handled by us on your behalf.
6. All displayed price include UK VAT for customers within the United Kingdom.
6a. VAT is automatically removed for customers outside of the UK.
7. We accept all major credit and debit cards, Paypal, Apple Pay, Shop Pay, Bank Transfer and more.
Price Match Guarantee7a. We price match any identical, brand-new item from a registered UK retailer, provided the total price includes all fees and the lower offer is dated within 30 days. This excludes marketplace listings such as eBay and Amazon.
Since 1st January 2021, EU customers are required to pay local VAT and any applicable import duty upon delivery. All orders are shipped on a DDU (Delivery Duty Unpaid) basis, and your local Customs authority will contact you directly to arrange payment. Please ensure your contact details are accurate, as incorrect information may lead to delays. Return shipping and associated costs are non-refundable in cases where goods are rejected due to import duty disputes..
8. UK-stocked items are typically dispatched within 24 hours, although delays may occur depending on supplier availability.
8a. Orders placed before noon are usually dispatched on a next working day service.
8b. Once an order has been dispatched, any delivery delays or issues must be addressed directly with the courier.
9. It is the customers responsibility to ensure safe receipt of the goods.
10. For worldwide orders, we may hold items until the full order is ready to be dispatched together.
11. Delivery charges are non-refundable where an incomplete or incorrect address or contact information has been provided.
12. Local taxes and import duty may apply to orders delivered outside the UK. These charges are set by the destination country and are the customer’s responsibility. Returns cannot be accepted where goods are refused due to import duty or tax liabilities.
13. Warranty is void if any damage arises from misuse, accidents, modifications, or incorrect installation.
14–18. All products must be fitted by a qualified mechanic or a competent individual. A full visual and audible inspection should be carried out before the motorcycle is ridden to ensure correct installation and safe operation.
19. Please contact us before cancelling an order. All delivery times are provided in good faith and may vary depending on suppliers and couriers.
20. Customers are responsible for confirming product compatibility before placing an order. Where an order is cancelled or returned due to compatibility issues, a handling or administration fee may apply.
21. Returns are only accepted with prior agreement. Items must be unused, unopened and in a new condition. A handling fee will apply to approved returns.
21a. Agreed returns must be received within 14 days. Refunds are processed within two working days of inspection and approval.
21b. Courier delays or transit issues are outside our control and are not considered valid grounds for return.
21c. T800 UpMap units cannot be returned once activated, as they are permanently linked to the vehicle’s ECU. Returns are only accepted if the unit is found to be faulty (excluding downloaded maps).
22. Special order items are non-returnable and cancellations are subject to an administration fee.
22b. For international customers, any payment processing or currency conversion fees incurred during the original transaction may be deducted from the total refund amount.
23-24. Promotions are offered at our discretion and may be amended or withdrawn at any time without prior notice.
25–38. Gift vouchers are delivered by email, remain valid for 12 months, and cannot be exchanged for cash. They must be redeemed online and cannot be replaced if lost, stolen or used without permission.
All website content is the property of Motorcycle Performance Store and is protected by copyright law; unauthorised copying or use is not permitted.
External website links are provided for convenience only, and we are not responsible for the content or practices of third-party sites.
Use of this website is governed by English law, and these Terms may be updated at any time without prior notice..